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Frequently Asked Questions

What is stand up paddling?
Do I have to know how to surf?
Am I too young, old, big or small?
What do I need to bring?
What about rain,weather and ocean conditions?
I'm just one person. Can I join a group?
Where do I go for my lesson?
How long does it take to get there?
What payment do you accept?
Is gratuity included?
Do you do events, parties, youth groups, etc.?
What is your refund and rescheduling policy?
I have a special request or another question. Who do I contact?

What is stand up paddling?

It's water-top magic carpet ride! With a huge, super-stable, surfboard under your feet and a super long paddle in your hand, you'll be gliding accross the water in your very first lesson regardless of your age or athletic ability! Our lessons take place where sea turtles play and ocean life thrives.

Do I have to know how to surf?

You don't have to know how to surf at all! However, all paddlers must know how to swim. Unless you sign up for the stand up paddle surf class, we'll be exploring the still, smooth, secluded waters of the North Shore for an awesome flat water experience. You'll be hooked!

Am I too young, old, big or small?

Participants must be at least 7 years old and is good health. This sport is not just for the kids. There are tons of stand up paddlers well over 70 years old! Our boards can handle paddlers up to 250 pounds, so come on out and join us. 

What do I need to bring?

Swimsuit, smiles and sunscreen.

What about rain, weather and ocean conditions?

Hey, we're on a tropical island and it wouldn't be paradise without the rain. A light Hawaiian mist makes for great paddling. However, if it's really coming down, we'll reschedule your lesson for another convenient time. If in doubt, call first. While it's raining hard on one side of the island, it can be bright and sunny on the other. If in doubt, call us to confirm the lesson. 

Likewise, if we deem the ocean conditions for the day dangerous for any reason at all, we reserve the right to reschedule your lesson to another convenient time. Hey, safety first.

I'm just one person. Can I join a group lesson?

Of course. Simply sign up for a group lesson and you'll automatically be added to that group. Or, if you prefer a private lesson, you can book one of those instead. Read about both and choose whatever will be best for you. 

Where do I go for my lesson? 

Meet at the white monument on the North Shore of Oahu in Haleiwa across from the restaurant, Jamesons by the Sea (62-540 Kamehameha Hwy. Haleiwa, HI 96712). Park anywhere near the monument and look for the boards and paddles lined up on the sand. Plan on arriving 15-30 minutes early just in case there's traffic. We gotta' start on-time, baby!

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How long does it take to get there?

From Waikiki, with no traffic, it'll be a beautiful 45 minute drive across the center of the island, through the pineapple fields, and to the beautiful beaches of the North Shore. 

From Turtle Bay Resort near Kahuku, give it about 30 minutes unless there's a surf contest, then give it 45. 

From Haleiwa Town, it's like 30 seconds east. Once to get to the east side of Haleiwa, there's only one road that goes all the way around the island. It's on that road. 

Remeber to plan on arriving 15-30 minutes early just in case there's traffic. Shoot, come an hour early and enjoy the beach for a while first. The lesson location is minutes from Sunset Beach, Pipeline, and Waimea Bay. 

Give us a call and we'll be happy to give you more specific instructions if needed.

What payment do you accept?

Pay Online: e-check, Visa, MasterCard, American Express, Diners, JCB, FXSource, PayPal, Debit Card or PayPal Pay Later.

Pay at Lesson: Cash Only

Is gratuity included?

Nope and it's not required either. But if our instructors do a great job, it's a great way to let 'em know. Oh yea, and refer your friends to Rainbow Watersports stand up paddle lessons as well!

Do you do events, parties, youth groups, etc.?

You'd better believe it! In fact you can book us for the whole day and we'll give continual lessons for your party or work group. Give us a call, tell us about your group, and we'll take care of the rest. 

What is your refund and rescheduling policy?

To review our refund and rescheduling policy Click Here

I have a special request or another question. Who do I contact?

Just call us toll free at 1-800-470-4964, email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or use our contact form Here . We're excited to hear from you and answer any questions at all.

 

 
OPENINGS TODAY!

Haleiwa, North Shore, Oahu
For general info and
phone reservations call

1-800-470-4964
Or (808) 372-9304

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Instructors are BCLS Healthcare Professional Certified.
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