REFUND POLICY
Aloha Friends!
Welcome to Rainbow Watersports. The refund policy for our high quality program is simple.
Weather Delays: Whether permitting, all lessons will take place at
their scheduled time. Rainbow Watersports reserves the right ot
postpone lessons at their discresion due to weather or conditions they
deem unsafe. If conditions or weather prevent the lesson from
taking place, the lesson will be rescheduled for future convenient time
or credit will be issued for future lesson.
Cancellations: All cancellations will incur a $50 processing fee.
Lessons may be cancelled up to 72 hours before the scheduled lesson to
obtain a full refund, less the processing fee. Lessons cancelled up to
48 hours before scheduled lesson time will be refunded half of the
lesson price, less processing fee. Cancellation made 48 hours or less
before scheduled lesson are not eligible for refunds.
Rescheduling: If there are open times, you may reschedule so up to 48
hours prior to your scheduled lesson. If there are no open times,
cancellation terms will apply. Lessons may be rescheduled one time
only.
No Shows: There is no refund or re-scheduling for no-show lessons.
Circumstances: We are not responsible for expenses incurred due to
transportation related delays, illness, or any other circumstances.
Questions or Concerns? Call 1-800-470-4964 or email info@rainbowwatersports.com